The IT Partner Who Belongs in the C-Suite.

We help growth-minded businesses take control of technology with proactive IT and cybersecurity services.

0 %

CSAT

Years in Business

0 K+

End Users Supported

0 B+

Security Events Analyzed

Technology should fuel your business, not frustrate it.

Too many companies still rely on IT that reacts.

Every hour of downtime, every cyber alert ignored, every compliance box left unchecked costs your business time, money, and peace of mind.

That’s why Preferred takes a security-first, proactive approach to our partnerships and your IT strategy.

of SMBs faced at least one cyberattack in the last year.

of SMBs fear a breach could put them out of business.

of attacks target businesses with fewer than 1,000 employees.

SMBs were hit by a successful cyberattack last year.

Integrated Cybersecurity and IT, Built Around Your Business

Our integrated IT and cybersecurity solutions are built for how modern organizations actually work: hybrid teams, evolving compliance demands, and high expectations for uptime and security.

TotalCare™ Managed IT

Keep your business technology moving very hour, every day.

Proactive services and unlimited remote helpdesk from our US based team
Up to 80% reduction in recurring IT issues after onboarding
98% end-user satisfaction measured weekly

Keep My Business Running Smoothly >

SmartSecure™ Managed Cybersecurity

Protection that never sleeps.

24/7 threat detection and real-time response
Continuous vulnerability scanning
Quarterly cybersecurity reviews with certified specialists
90%+ reduction in risk and impact of critical security incidents among clients after onboarding

Protect My Business From Threats >

Vigilance Compliance & Consulting

From audit-ready to ahead of the curve.

Align IT policies with compliance requirements
Reduce audit complexity and simplify execution
Security documentation and POA&M remediation
Backed by Preferred’s CMMC II readiness expertise

Get (and Stay) Audit-Ready >

Why Businesses
Choose Preferred

Strategy, Not Just Support

We go beyond fixing tickets. We connect technology to your business strategy through proactive annual tech reviews. You’ll know where your tech stands, what to improve, and how it supports your growth.

Compliance as a Core Strength

From HIPAA to CMMC, we help you stay compliant, audit-ready, and fully insurable. Our cybersecurity team brings enterprise-level protection to small and mid-sized organizations.

Cross-Platform Expertise

We’re one of Chicagoland’s few MSPs equally fluent in Mac and Windows. That makes us the go-to partner for creative agencies, marketing firms, and hybrid work environments.

Human-Centered Partnership

Behind every ticket is a person. That’s why we maintain 98% CSAT across 70–90 weekly reviews — because our clients feel cared for, not just supported.

Ready for an IT Partner Who Belongs in the C-Suite?

Stop settling for providers who just close tickets.
Partner with Preferred, where IT, cybersecurity, and compliance work together to drive your business forward.

Let’s talk about how we can turn technology into your next strategic advantage.

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Driving Cybersecurity & IT Maturity

Preferred delivers IT and cybersecurity expertise to your business for confidence, compliance, and control. From proactive management to strategic alignment, every service reduces downtime, strengthens protection, and delivers positive outcomes that extend beyond your technology.

Smarter Bottom Line

How We Work

Step 1

Schedule a Consultation

We start with a short discovery call to learn your goals, pain points, and environment.

Step 2

Conduct a Technology & Cybersecurity Review

Our assessment identifies risks, compliance gaps, and growth opportunities.

Step 3

Design Your Strategic IT Plan

You’ll receive a customized roadmap connecting technology to business outcomes

Step 4

Go Live with Confidence

Clear strategy, expectations, timelines, and human support for you and your team from Go-Live.

What Our Clients Say

“Preferred listened to us as a small business. When the SIEM tool was too expensive, they created a scaled version just for us. They really understand how to partner with smaller companies that need enterprise-level security.”

Director of Finance

“Preferred is passionate about providing top-tier quality services at exceptional value. They make their clients feel like family, and I’d gush about their service to anyone who asked.”

Managing Partner

“Compared to bigger firms with in-house IT, Preferred has best-in-class vendors and helps us stay compliant and secure. We feel very comfortable with the services you provide.”

Chief Financial Officer and Chief Compliance Officer

“We made a good change to Preferred, have not looked back on it, and I feel that we’re going to be good going forward. The one word I’d use is trust — that’s the best thing you can give another person or company.”

Manager of Engineering & Information Technology

“Preferred has been such an amazing experience. After being traumatized by our last provider, the transition was seamless and they consistently deliver more than what’s on paper. Vince even feels like a mentor to me.”

Director of Operations

“Preferred’s customer service and responsiveness are of the highest caliber. I hold every other vendor we work with to the same standard now because of them.”

CEO

Not ready to switch yet? Start with Our Cybersecurity and Technology Assessment

We’ll uncover the risks, inefficiencies, and opportunities in your current IT environment so you can make smarter decisions for your business, whether you partner with us or not.

The Latest From Preferred

The Core Concept: Why Proactive IT Isn’t Optional Anymore

Leading with Care: Why People Come Before Technology at Preferred

Frequently Asked Questions

What makes Preferred different from other IT providers?

We’re strategic partners, not just tech support. Our proactive model prevents problems before they happen and keeps your technology aligned with business goals.

Can you help with compliance and cybersecurity insurance?

Yes, we specialize in aligning cybersecurity to compliance frameworks like HIPAA and CMMC, helping clients stay audit-ready and insurable.

Do you work with Mac-based or hybrid offices?

Absolutely. As an Apple Consultants Network member, we’re experts in supporting creative and blended environments.

What size businesses do you work with?

Most of our clients have 20–200 employees. Large enough to need reliable IT, small enough to value partnership.