Cyber threats don’t keep business hours.
Preferred delivers Managed Detection & Response (MDR) services that protect your organization around the clock.
Our Security Operations Center (SOC) combines advanced threat detection, behavioral analytics, and real human expertise to identify, contain, and eliminate cyber threats before they cause damage.
We monitor continuously, respond immediately, and keep you informed every step of the way.
24/7 U.S.-based Security Operations Center
Real-time incident detection and response
CMMC, HIPAA, and cyber insurance compliance support
98% client satisfaction, measured weekly
850 billion security datapoints gathered
Traditional endpoint and network security tools are valuable and set a strong foundation for most SMB protection. However, with the evolution of AI threats and cybercriminals becoming more prevalent, many compliant and high-risk organizations need to go a step beyond traditional strategy and tools.
Preferred’s Managed Detection & Response closes that gap.
We combine technology, data, and human insight to detect threats in real time and take immediate action to stop them.
Our MDR program continuously monitors your environment for signs of suspicious or malicious behavior.
When a threat is detected, our SOC analysts investigate, contain, and remediate before it spreads.
We monitor your systems 24/7 for anomalies, unauthorized access, and potential compromises. Our detection tools use artificial intelligence and threat intelligence feeds to identify risks faster than any human alone could.
You get full visibility into your security posture at all times.
Monitoring Includes:
360 degree view of your environment and attack surface
Endpoint and network telemetry collection
Real-time log correlation and analysis
Behavioral and anomaly-based threat detection
Immediate escalation for verified threats
Continuous tuning of detection rules
You get full visibility into your security posture at all times.
When an alert is triggered, our cybersecurity analysts investigate immediately to determine scope, impact, and severity.
We don’t just send alerts. We explain what’s happening and fix it fast.
Security and Compliance Capabilities:
Microsoft 365 and Google Workspace
Cloud Applications and Cloud Infrastructure
Remote Users and Access
Cross-platform collaboration (Mac and Windows devices)
We don’t just send alerts. We explain what’s happening and fix it fast.
When seconds count, our team acts immediately to protect your environment.
We isolate affected systems, terminate malicious processes, and guide your recovery.
Response Capabilities:
Remote isolation of compromised devices
Malware and ransomware removal
Credential reset and access restoration
Integration with your backup and recovery systems
Post-incident documentation and reporting
Your business keeps running, even in the face of a cyberattack.
Our analysts continuously search for hidden or emerging threats in your systems, often before automated tools detect them.
Threat Hunting Includes:
Proactive search for advanced persistent threats (APTs)
Correlation with global threat intelligence feeds
Vulnerability exploitation tracking
Identification of lateral movement within networks
Reports and remediation advice
This proactive approach ensures we find threats early and stop them fast.
All security events are documented and reviewed as part of your compliance strategy. Preferred’s MDR services include regular reporting aligned with CMMC, HIPAA, PCI, and cyber insurance requirements.
You’ll Receive:
Incident timelines and resolution reports
Audit-ready documentation
Quarterly security posture reviews
“Preferred’s MDR team caught and contained an intrusion before it reached our servers. They didn’t just protect us; they taught us how to prevent it from happening again.”
Haley Hull, COO,
Professional Services Firm
Our MDR services are part of a broader cybersecurity ecosystem, not just a stand-alone product.
Our analysts are based in the U.S. and work directly with your leadership team during incidents.
We validate every alert manually before escalation, saving you time and reducing noise.
We deliver all necessary documentation for audits, renewals, and cyber insurance validation.
o. Our MDR service operates 24/7 with active monitoring and human-led response at all times.
Yes. We connect with your current infrastructure and tools for seamless collaboration.
Yes. You’ll receive alerts immediately, along with remediation steps and post-incident reports.
Yes. MDR is a core component of SmartSecure™, integrating detection, response, and prevention in one unified program.
Average response to verified threats
Security datapoints gathered
Monitoring across 70+ protected environments
Client satisfaction with incident response
Don’t wait for an alert to tell you there’s a problem. Preferred’s Managed Detection & Response team monitors, investigates, and neutralizes threats before they disrupt your business.
