Grand Rapids businesses are growing fast, and so are the cybersecurity risks, compliance demands, and expectations placed on their technology.
Preferred helps West Michigan organizations take control of IT with proactive managed services that improve security, strengthen compliance, and eliminate the hidden costs of downtime.
Preferred provides fully managed IT and security designed around the way Grand Rapids companies actually work. Every engagement begins with a Strategic Cybersecurity & Technology Assessment to identify risks, gaps, and opportunities.
Your business shouldn’t slow down because your IT does.
Get proactive monitoring, expert help desk, and strategic C-level planning — all aligned with your goals.
What Grand Rapids businesses gain:
Higher uptime and fewer disruptions
Predictable IT spend
A strategic roadmap tied to growth, not guesswork
Support for both Mac and Windows environments (a Preferred differentiator)
Enterprise-grade protection built for small and mid-sized organizations. Preferred keeps your environment secure end-to-end with advanced threat protection, 24/7 monitoring, and human-led incident response.
What we protect Grand Rapids companies from:
Compliance shouldn’t slow you down.
We help Grand Rapids organizations achieve and maintain compliance across:
HIPAA
CMMC
FINRA / SEC
PCI
Nonprofit regulatory and donor requirements
You get strategic guidance, audit preparation, cyber insurance readiness, and a roadmap that keeps your business insurable and audit-ready.
Every IT decision is made through the lens of security, risk reduction, and insurance readiness.
Preferred’s quarterly strategic reviews offer true C-Suite partnership — making technology an engine for business outcomes, not a technical chore.
Across 70–90 weekly reviews, clients consistently describe Preferred as responsive, human, and part of their team — not just a vendor.
As an Apple Consultants Network member, Preferred supports mixed environments better than any MSP in the region.
From HIPAA to CMMC, Preferred excels at guiding organizations with regulatory pressures — a growing need in West Michigan’s healthcare, manufacturing, and nonprofit sectors.
Step 1
Schedule a Consultation
We start with a short discovery call to learn your goals, pain points, and environment.
Step 2
Conduct a Strategic Cybersecurity & Technology Assessment
Our assessment identifies risks, compliance gaps, and growth opportunities.
Step 3
Design Your Strategic IT Plan
You’ll receive a customized roadmap connecting technology to business outcomes.
Step 4
Go Live With Confidence
Clear strategy, expectations, timelines, and human support for you and your team from Go-Live.
We specialize in businesses with 20–200 employees that are ready to mature their IT operations and reduce their cybersecurity risk.
We recommend monthly micro-trainings and quarterly phishing tests to keep awareness fresh and measurable.
Yes. We integrate training into onboarding so every new employee begins with the right security foundation.
Absolutely. You’ll receive detailed logs of training completion, incidents prevented, and access control updates.
Stop settling for reactive IT vendors. Partner with Preferred — where your security, uptime, and compliance come first.
Let’s talk about how we can protect your organization and support your growth.
