Managing IT vendors shouldn’t feel like managing chaos.
Preferred serves as your single point of contact for all technology vendors, ensuring consistent communication, faster resolutions, and complete compliance oversight.
We coordinate your entire technology ecosystem so you can focus on business, not vendor frustration.
30+ years of vendor and technology project management
98% client satisfaction, measured weekly
100+ vendor partnerships managed
Proven expertise in security, compliance, and SLA negotiation
Vendor vetting, and consultation services
Modern businesses rely on dozens of vendors — internet providers, cloud platforms, software vendors, cybersecurity tools, and hardware suppliers. Without coordination, vendors can overlap, contradict, or neglect responsibilities, leaving your business exposed to downtime, waste, or security risks.
Preferred acts as your Vendor Liaison, consolidating accountability and ensuring that every provider meets your standards for performance, security, and service delivery.
You get one trusted partner and not a maze of disconnected support calls.
Our Vendor Liaison services bring clarity, coordination, and control to your vendor relationships.
We handle the details, documentation, and technical translation so your leadership team can focus on strategy and outcomes.
When issues arise, we manage communication between vendors, eliminating the back-and-forth that slows down resolutions.
Coordination Includes:
Direct vendor engagement for troubleshooting and escalation
Centralized tracking of tickets, resolutions, and timelines
Prioritization of urgent or business-critical issues
Continuous status updates to your internal team
You’ll never hear “that’s not our problem” again.
Preferred ensures every technology purchase and renewal aligns with your business goals, compliance needs, and budget.
Procurement Support Includes:
Vendor comparison and contract evaluation
SLA and scope of work verification
Pricing negotiation and renewal management
License and subscription tracking
End-of-life and replacement planning
We help you buy smarter, renew strategically, and avoid hidden costs.
From Microsoft 365 to backup providers, Preferred manages relationships with your core cloud and software vendors to ensure performance, cost control, and alignment.
Our Role Includes:
License optimization and usage tracking
Performance and uptime monitoring
Automated renewals and account management
We turn vendor sprawl into a single, managed ecosystem.
Every year, we review vendor performance and risk as part of your Business Cybersecurity & Technology Review (BCTR).
This provides your leadership team with transparency, accountability, and recommendations for improvement.
Reporting Covers:
Vendor status and SLA performance
Spend analysis and renewal forecasting
Consolidation and replacement opportunities
Risk reduction and cost-saving recommendations
“Preferred became our vendor quarterback. We no longer juggle 10 different support lines — everything runs through them.”
Andrew Miller,
CEO, Engineering Firm
We don’t just manage vendors. We ensure every one meets your cybersecurity and compliance standards.
No more finger-pointing between providers. We take ownership of vendor performance.
We align vendor relationships with business goals and long-term IT strategy.
Our team supports your vendor ecosystem with personal accountability and enterprise-level discipline.
We liaison for all technology-related vendors, including internet, phone, software, and security providers.
No. You retain ownership of vendor relationships, but we review, manage, and coordinate all communication.
Yes. We regularly identify redundancy or underperformance and recommend trusted alternatives.
Yes. Vendor Liaison is included as part of our Managed IT and Compliance partnerships.
Partner Network
Unresolved escalations beyond SLA timeframes
Client satisfaction, measured weekly
Every vendor should make your business stronger, not more complicated. Preferred’s Vendor Liaison services deliver clarity, control, and compliance across your entire technology landscape.
