Every part of your business depends on reliable technology, from servers and workstations to applications and remote users.
Preferred delivers Core IT Management that keeps your entire infrastructure secure, healthy, and performing at its best.
Through proactive monitoring, expert help desk support, and strategic consulting, we make sure your technology works seamlessly behind the scenes so your team can focus on what matters most: your business.
98% Client Satisfaction, measured weekly
30+ Years Supporting IT Environments
Apple Consultants Network & Microsoft Partner
CMMC Level II (in progress) | HIPAA & FINRA Compliance Expertise
If your systems feel like a daily headache, you’re not alone. Most growing organizations deal with:
Frequent downtime or slow response times from reactive IT vendors
Growing IT footprint from hardware, software, and vendors
No visibility into network or workstation health
Security risks due to unmanaged devices or outdated patches
Rising IT costs without clear ROI or strategic planning
Preferred changes that. We keep your IT reliable, measurable, and proactively maintained.
We combine 24/7 monitoring, preventive maintenance, and human-centered support with strategic oversight that aligns technology to business goals.
This is managed IT done right: proactive, predictable, and built for growth.
Your servers are the center of your infrastructure, so downtime is not an option.
Our AI-driven tools and certified technicians provide around-the-clock server monitoring, updates, and maintenance to prevent issues before they interrupt operations.
Key Capabilities:
24x7x365 server security with monitoring and remediation
OS patching, updates, and optimization
Immediate alerts and incident response
Virtual and cloud server management
Server migration, consulting, and capacity planning
Redundant onsite and cloud backups for servers
Result: Maximum uptime and complete visibility into performance and risk.
Your staff should never have to waste time waiting for IT. Preferred’s unlimited help desk and proactive desktop management gives your employees fast, friendly support and keeps workstations performing optimally (at a predictable monthly rate).
Features Include:
8×5 help desk and remote IT support
24/7 emergency support
Automated updates and antivirus management
Endpoint protection, alerting, and response
Hardware and software inventory tracking
Remote software deployment and license management
Cloud application management and security
Result: A happier, more productive team, and IT costs that never spike unexpectedly.
Technology decisions shouldn’t happen in a vacuum. Preferred acts as your IT leadership, helping you align technology with your business goals through regular strategy sessions and quarterly reviews.
What This Means for You:
Clear technology roadmap tied to business objectives
Guidance on IT budgeting and vendor selection
IT governance and compliance insights (CMMC, HIPAA, PCI)
Recommendations for modernization and risk reduction
We make sure your technology not only works, but that it works for you.
Your network is the backbone of productivity. We ensure it’s fast, secure, and built for growth.
Network performance and hardware optimization
Next-gen Firewall implementation and management
Managed wireless and remote connectivity
Integration with Network Infrastructure & Security services
Stop chasing vendors for answers. Preferred serves as your single point of contact for hardware, software, and third-party providers.
We coordinate directly with your vendors to resolve issues and deliver projects
Track warranties, licensing, and renewals
Manage procurement and installation
Ensure accountability and faster problem resolution
Result: Less finger-pointing, more productivity.
Preferred recovered our data and had us back in business within hours — not days. Their planning saved us from what could have been a disaster.
Amy Kurson,
Managing Partner, Law Firm
We focus on strategy, not just service tickets. We bring enterprise-level oversight to SMB IT environments.
Our Core IT Management includes cybersecurity at every layer, helping you stay compliant with HIPAA, CMMC, and cyber insurance requirements.
Mac and Windows? No problem. We’re one of the only MSPs fully certified in both ecosystems.
No per-ticket fees, no surprise invoices. Just predictable pricing that lets you plan confidently.
Our 24/7 AI-driven tools proactively monitor all endpoints. If an issue arises, our technicians are notified instantly—often before you or your team notices.
Absolutely. We manage on-premise, hybrid, and cloud infrastructures.
Our average response time is under 60 minutes for non-urgent support tickets and under 15 minutes for critical alerts.
Get proactive IT management that keeps your business running securely, efficiently, and strategically.
Let’s make downtime a thing of the past.
