At Preferred, we believe technology shouldn’t be a source of stress. It should be a source of strength.
That’s why we’ve spent over 30 years helping businesses work smarter, stay secure, and grow with confidence.
We don’t just fix what’s broken. We build systems, processes, and partnerships that prevent problems before they happen.
To deliver cybersecurity & IT solutions that provide peace of mind and a smarter bottom line.
Helping people achieve their greatest potential in work and life.
As a professional service provider, we believe that business extends beyond a transaction. Since our founding, we’ve focused on building lasting partnerships that support our clients’ missions.
We understand that your business is more than a job or source of revenue, it’s a community and team of individuals working together to achieve a goal. That is why we take a human approach to your technology, enabling your business, your leadership, and every employee to achieve their greatest potential.
We hold ourselves to the highest industry standards because your security depends on it.
CMMC Level II (In Progress) – Advancing toward full certification for defense-sector readiness
Apple Consultants Network (ACN) – Certified Mac + Windows cross-platform specialists
Microsoft Partner – Expertise in Microsoft 365, Azure, and cloud migration
CompTIA Security+ and Network+ Certified Technicians
SOC 2 Compliant Tools and Processes
HIPAA, FINRA, and NIST Compliance Support Expertise
We don’t just maintain compliance. We help you prove it.
See how Preferred’s proactive model stacks up against traditional MSPs and break-fix providers.
| Category | Traditional IT Providers | Preferred |
|---|---|---|
|
Overall Approach |
Reactive — fix issues after they happen |
Proactive — prevent issues before they disrupt |
|
Pricing Model |
Hourly or block-time billing |
Predictable, flat-rate partnership |
|
Strategy Alignment |
Little to none |
Strategic roadmap through annual BCTRs |
|
Client Relationship |
Vendor-based, transactional |
Trusted advisor and technology partner |
|
Onboarding Process |
Basic setup, little communication |
Structured 90-day onboarding with clear milestones |
|
Compliance Support |
Rarely included |
Built-in HIPAA, and CMMC readiness |
|
Cybersecurity Management |
Add-on or outsourced: not a focus for most providers |
Integrated cybersecurity best practices and a security journey framework. |
|
Device & Endpoint Management |
Inconsistent patching and device maintenance. |
Automated, policy-based endpoint management and protection |
|
Cross-Platform Expertise (Mac + Windows) |
Limited |
Certified Apple Consultants Network + Windows expertise |
|
Reporting & Visibility |
Infrequent reports, little insight |
Monthly, quarterly, and annual reporting |
|
Client Satisfaction Tracking |
Infrequent |
Weekly 98% CSAT measured and published |
|
Dedicated Account Manager |
Sometimes |
Always — consistent, human, and local |
|
Support Model |
Ticket-based queue |
U.S. based, unlimited helpdesk + strategic consulting meetings |
|
Business Impact |
“Keeps the lights on” |
Drives growth, compliance, and peace of mind |
When you choose Preferred, you get more than a managed IT provider. You get a long-term partner that helps your business grow, stay compliant, and sleep better at night.
We’re the right partner if your organization:
Ready to stop reacting and start leading with technology? Let’s talk about how proactive IT can transform your business.
